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Your Questions – (FAQ) If you don't see your question below, please feel free to contact us at (714) 259-9400 or email customerservice@westridgelabs.com |
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Our Products
Do you provide free samples?
Our CompanyYes, free samples of ID Lubricants are available by clicking here. Please note that we only allow one sample per person, and the sample you receive is determined by our company. Are ID Lubricants compatible with latex and polyurethane? All ID Lubricants are latex and polyurethane compatible, with the exception of ID him Cream. Where can I buy ID Lubricants? ID Lubricants are sold in many fine retail stores, pharmacies, and adult specialty stores. For locations nearest you (within the USA) click here.
Who is Westridge Laboratories?
Product Use, Types, & HealthWestridge Laboratories, Inc. is the company that manufactures and distributes ID Lubricants. How long has Westridge been manufacturing lubricants? Westridge Laboratories Inc. has been manufacturing and distributing high quality lubricants since 1993. How can I contact you? You may contact us by clicking here – or at the following: Westridge Laboratories, Inc. 1671 E. Saint Andrew Place, Santa Ana, CA 92705-4932 Phone: 714-259-9400 Toll-free: 1-800-646-2096 International: +1-714-259-9400 Fax: 714-259-9401 customerservice@westridgelabs.com Do you sponsor events? Yes, there are many events we sponsor. We are always interested in learning of new opportunities to become involved. Please note that when ID Lubricants is an event sponsor, it typically is through product donation and/or promotional materials that we consider, not through financial donation alone. If there is an upcoming event you are planning and would like to submit details to us for sponsorship consideration, please click here. What is your privacy policy? You can see our complete privacy policy by clicking here. In short, no information collected by or through our website will ever be sold, traded or released to any other party.
What is the main difference between silicone based lubricants and water based lubricants?
Resellers, Retailers, & AffiliatesBoth our water-based and silicone lubricants are great products. The choice of one over the other often comes down to personal choice. Our water-based products have a wonderful, natural feel and are very slippery! On the other hand our silicone-based ID Millennium is lighter in consistency and has less slip, but lasts and lasts. All water-based lubricants dry eventually as the water will evaporate. Many silicone lubricants (including ID Millennium) contain no water so they are exceptionally long lasting. There are other differences too. Both types are safe with latex and polyurethane. We recommend using water-based lubricant with toys. If the toy is made of silicone, silicone based lubricant will break down the material. (It becomes sticky!) Silicone lubricant works underwater so it is the choice for the shower or bath. But be careful! Silicone is very slippery and will remain on bath surfaces until washed away with soap and water. While both lubricants are moisturizers and can be left on, our water-based products rinse off easily with water. ID Millennium can be washed away with soap and water. Which ID lubricant is compatible with latex and polyurethane? All ID Lubricants are latex and polyurethane compatible, with the exception of ID him Cream. I have sensitive skin and allergies. What type of lubricant should I use? ID Moments was developed for people with sensitive skin. It's delicate, ultra-mild and hypoallergenic. As with any product one should confirm that they are not allergic to any of the ingredients before use. If not sure contact your doctor for more information. Why would I want to use flavored lubricant? Flavored lubricants – like all 12 varieties of ID Juicy Lube can definitely lend excitement to your lovemaking as they make oral sex much more enjoyable, and can mask the smell of latex from condoms. If you’re using condoms, make sure the lube you choose is safe to use with them. Why use a personal lubricant? There are so many reasons why one would choose to use a personal lubricant. First and foremost would be to assist in providing pleasure and comfort during intimate activity. When using condoms, the use of a added lubricant provides more sensation for both partners as well as lessens the chances of condom breakage. Other reasons may be stemmed to a medical condition or the natural aging process. It's in these times that personal lubricant can make up for what nature can’t. Can lubricants be used with sex toys? Yes, as long as the lubricant being used is a water based lubricant. Silicone and oil based lubricants may destroy or damage your toys. How much lubricant should I use? This is a personal preference. It’s best to start with a small amount of lubricant and work your way up to the amount that provides you with the perfect feel for you. It’s important to be comfortable, but excessive use will make you slide around too much and might cause a condom to slip off. Experiment to find out exactly how much (or little) works for you! Can lube replace condoms, spermicide or other birth control methods? Personal lubricants should never be used as birth control or to prevent pregnancies, and it will not protect you from sexually transmitted diseases (STD’s).
I'm a retailer -- where do I log into your secure system?
Please click here to request/create a membership. How can I become a reseller or affiliate? If you would like to work as a reseller or affiliate, you click here. |
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